IamtheMumma Posted February 18, 2021 Share Posted February 18, 2021 I've been trying to upload a pdf (2.2MB so under the 5) and I keep getting an error - oops something went wrong. I really don't want to go into an office if I can avoid it.I've been trying for a couple of days and at random times. Quote Link to comment Share on other sites More sharing options...
Spidey_Senses Posted February 18, 2021 Share Posted February 18, 2021 I remember this was an issue 2 years ago when applying for my PPL. You have to use the app from memory the website didnt work. Quote Link to comment Share on other sites More sharing options...
Chillipeppers Posted February 18, 2021 Share Posted February 18, 2021 You have to use the app on your phone. Computer doesn’t work Quote Link to comment Share on other sites More sharing options...
Jolly_F Posted February 18, 2021 Share Posted February 18, 2021 I have used both my computer and the app to upload in the last day or two, no problems here. Quote Link to comment Share on other sites More sharing options...
IamtheMumma Posted February 20, 2021 Author Share Posted February 20, 2021 Laptop. I'm now trying on the phone via the app.Edit - it worked on the app but still not on the laptop Quote Link to comment Share on other sites More sharing options...
Spidey_Senses Posted February 20, 2021 Share Posted February 20, 2021 Laptop. I'm now trying on the phone via the app.Edit - it worked on the app but still not on the laptop I totally get that they havent had time to fix the bug with all the other stuff going on, but really they need to let people know that there is a known fault! Quote Link to comment Share on other sites More sharing options...
Murderino Posted February 20, 2021 Share Posted February 20, 2021 But is there a known fault? Someone else in this thread says they just uploaded via their computer this week. I have also used it for my dad in recent months - he had the documents on his computer so we definitely did it that.OP have you done all the usual things like checking their supported browsers, clearing cache and so on? Quote Link to comment Share on other sites More sharing options...
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